Customer Care Advisor

Bucuresti, Brasov–Entry-Level / Primii 3 ani experienta–Administrativ/Logistica, Vanzari

Profilul companiei

Persons is looking for a Customer Care Advisor, for one of our clients, an important company from ecommerce industry. If you have a strong customer focus and you are a team player, then you are the right person for our proposal.

If you are interested in this position, please send your cv at cariere@persons.com.ro

Descrierea jobului

  • Foster and maintain strong customer relationships;
  • Develop a good knowledge of customer needs, competitor activity and company products and resources;
  • Respond to customer inquiries/complaints in accordance with established guidelines;
  • Develop profitable sales growth through existing and prospect customers in accordance with the business development plan;
  • Actively promote cost effective solutions;
  • Help identify changes needed to help improve overall service.

Profilul candidatului

  • Able to work on own initiative and as part of a team;
  • Flexibility, high levels of customer focus;
  • Strong personal presentation skills;
  • Self-motivated and adaptable;
  • Solution oriented attitude.

Cerinte

  • University degree;
  • Good command of English (speaking, reading, writing);
  • Experience in a similar job - advantage.

Beneficii

  • Competitive salary package;
  • Performance bonuses
  • An opportunity for career development as part of a dynamic, young and professional team.


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