Customer Care Advisor
Bucuresti, Brasov–Entry-Level–Administrativ/Logistica, Vanzari
Persons is looking for a Customer Care Advisor, for one of our clients, an important company from ecommerce industry. If you have a strong customer focus and you are a team player, then you are the right person for our proposal.
If you are interested in this position, please send your cv at firstname.lastname@example.org
- Foster and maintain strong customer relationships;
- Develop a good knowledge of customer needs, competitor activity and company products and resources;
- Respond to customer inquiries/complaints in accordance with established guidelines;
- Develop profitable sales growth through existing and prospect customers in accordance with the business development plan;
- Actively promote cost effective solutions;
- Help identify changes needed to help improve overall service.
- Able to work on own initiative and as part of a team;
- Flexibility, high levels of customer focus;
- Strong personal presentation skills;
- Self-motivated and adaptable;
- Solution oriented attitude.
- University degree;
- Good command of English (speaking, reading, writing);
- Experience in a similar job - advantage.
- Competitive salary package;
- Performance bonuses
- An opportunity for career development as part of a dynamic, young and professional team.